Returns Policy

Our Policy

Every piece of Bluecamas jewelry is made by hand and is unique. For that reason, we do not accept returns or exchanges once an order has been placed. If you have a different size preference or want something slightly modified, please contact us before your purchase so we can accommodate your request during production.

Damaged Items

If your item arrives damaged or defective, please contact us as soon as possible with photos of the damage. We will work with you to find a fair resolution.

Shipping Delays

Handmade jewelry takes time to craft properly. We'll always give you an estimated delivery window when you place your order. If something unexpected causes a significant delay, we'll reach out proactively to let you know.

Payment Refunds

All payments are processed through Stripe. If a refund is issued, it will be returned to the original payment method via Stripe's standard processing time (typically 5 to 10 business days depending on your bank).

Contact

If you have questions about this Returns Policy, please reach out through the contact information on our About page. We're happy to help and want you to feel confident in your purchase.